The holder of a Concorde Prestige - Alitalia card will be named below "the cardholder".

Concorde Prestige - Alitalia card - Features

The Concorde Prestige - Alitalia scheme provides members with certain advantages, namely the Alitalia miles credits based upon pre-established rules in line with the conditions below.
The Concorde Prestige - Alitalia card may be used at Concorde Hotels participating in the global Concorde Prestige scheme.

The card is valid for one year and may be used up until the last day of the month shown. The card is not transferable and may not be resold or lent to another person. It is not a credit card.

Anyone being an Alitalia Program member (Club MilleMiglia, Premium Program, Club Ulisse, Club Freccia Alata) and wishing to join the Concorde Prestige - Alitalia scheme may apply to do so by returning a completed, signed application form together with payment to either Concorde Hotels, Prestige Department, 83, Bd Exelmans 75016 Paris France, or to the nearest Concorde Hotels Sales Office, or by E-mail.

Anyone whose application is accepted by Concorde Hotels will be sent as soon as possible a personalised Concorde Prestige - Alitalia card with name, Alitalia and Prestige membership numbers, together with the uptodate Concorde Hotels directory.

Application to the scheme implies unlimited general acceptance of these conditions.

Concorde Hotels reserve the right to refuse applications which do not meet the stated criteria, without having to justify their decision.
Each applicant is obligated to provide information regarding changes of address. Concorde Hotels will not be held responsible for mail not forwarded or for any possible consequences.

Preferential rates
Any Alitalia cardholder can benefit in the participating hotels from preferential rates representing from 10% to 20% discount on standard rates, 7 days a week (rates available upon request). The benefits mentioned above cannot be combined either with other Concorde Hotels promotions or in the case of contractual reductions entered into with a company.
These discounts only apply at participating hotels.

Preferential services
Upgrade to superior room, on request and subject to availability
Room available until 4.00 pm on the day of departure, with prior request and upon availability.

Principle

During any paid stay, at eligible rate at a Concorde Hotel participating in the Concorde Prestige scheme, where at least one night is spent in a room at the hotel, the cardholder will be eligible for Alitalia miles calculated on the following basis :
Lit. 25,000 incl. VAT spent at the hotel = 1 Alitalia mile.

There is a guaranteed minimum of Alitalia miles earned per stay*: 30 miles (expenses of up to Lit. 750,000 and beside)
There is a maximum of Alitalia miles earned per stay* : 150 miles (expenses of Lit. 3 750,000 and over).
* one stay being one or several consecutive nights whether one or several entry forms have been filled in.

How to calculate Alitalia miles at Concorde Hotels

Services provided by the hotel, invoiced to the client holding the Concorde Prestige-Alitalia card and paid for immediately, are taken into consideration in the calculation of Alitalia miles at Concorde Hotels :

Excluded are banquets services (incl. group dinners), any services associated with the hiring of function rooms or cocktail parties.
Services charged to the hotel by outside suppliers cannot be used for Alitalia miles at Concorde Hotels (taxis, golf, thalassotherapy, shows, restaurants other than in the hotel, etc ..).
Services incl. as part of an offer will under no circumstances be taken into consideration for the purpose of calculating the number of Alitalia miles at Concorde Hotels.

Eligible rates for Alitalia mileage
Rack rates, preferential Prestige rates, and Global Corporate rates only carry entitlement to Alitalia miles.

The calculation of Alitalia miles is based upon the total (incl. VAT) shown in
Lit. on the invoice. If the latter is given in a currency other than Lit., the amount will be converted into Lit. using the current exchange rate at the time the Alitalia miles are calculated by Concorde Hotels.

How to obtain Alitalia miles at Concorde Hotels
Only holders of a valid Concorde Prestige - Alitalia card can earn Alitalia miles at Concorde Hotels according to the above mentionned rules (see Principles).
In order to be credited with Alitalia miles at Concorde Hotels, it is essential the cardholder gives its Prestige membership number when booking and that the Concorde Prestige - Alitalia card be presented on arrival at the hotel and at check-out.

Alitalia miles obtained at Concorde Hotels will be posted to the cardholder's Alitalia account within 8 weeks.
The cardholder must ensure that the correct number of Alitalia miles obtained at Concorde Hotels has been credited to her/his Alitalia account (when receiving her/his Alitalia miles statement).
In the event the cardholder believes miles have not been correctly credited, all relevant information (invoice, Alitalia & Prestige membership numbers) should be forwarded to the Alitalia Customer service non longer than 3 months after the date of stay.
In the event that the claim is justified, the appropriate Alitalia miles will be credited.

Concorde Hotels reserve the right to cancel this scheme within a 6-month period. It will be possible to collect miles during the 6 months following notification, regardless of the expiry date.
Concorde Hotels may extend the Prestige scheme to include other hotels. Concorde Hotels reserve the right to end the participation of any hotel in this scheme, without notice.

This scheme is only valid in countries where the Alitalia program is allowed by law.

Any person who registered under the Concorde Prestige - Alitalia scheme gives Concorde Hotels the express authority to use any information in their possession for sales and marketing purposes. Members may have free access to their file for the purpose of amending information. The information will be treated as confidential and may only be communicated to member companies. If, however, the cardholder does not wish the information to be distributed to such members, it will be sufficient for her/him to inform Concorde Hotels in writing.

In the event of non payment of a subscription fee or invoice or in the event of abuse of priviliges or false declarations on the part of the holder, Concorde Hotels reserve the right to exclude a person from the specific scheme without notice.
The cardholder may decide at any point to cease participation in the Prestige - Alitalia scheme. Concorde Hotels must be notified of this in writing.
In the event of exclusion or cease, no reimbursement will be made for the card, and the cardholder will not be eligible for compensation of any kind.

In the event of the cardholder's death, Rules of Alitalia scheme are to be applied.

Loss, theft and damage of cards
In the event of loss or theft of the card, the cardholder must inform Concorde Hotels Marketing Department, 83 Bd Exelmans 75016 Paris France or the nearest Concorde Hotels Sales Office. Following notifications a new Concorde Prestige - Alitalia card will be dispatched with the same expiry date as soon as possible. All relevant Alitalia miles will be transferred to the new Prestige account and the old card cancelled.

Renewing the Concorde Prestige - Alitalia card
The Concorde Prestige - Alitalia card may be renewed by payment of a further subscription fee, under condition of the subscriber to be Alitalia member at the renewing date. The cardholder will be notified prior to expiry date.

In the case of any difference of opinion regarding the interpretation of the general conditions of the scheme, the French law will apply to the contract and any judgement applied for in Paris with regard to any dispute regarding the scheme.