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The Concorde Hotels Group has established marketing structures of international scope. The Concorde sales offices are based in Paris, London, Madrid, New York ( and provincial aerials in Chicago,Los Angeles, San Francisco and Phoenix ) and Tokyo. Their main aim is to develop new markets, represent the hotels, promote and advise on sales for each of these offices according to an annual marketing action plan. This plan integrates new market trends and respects the priorities established by the hotels. Agencies in South America, Canada, and Australia complete the system, ensuring permanent activity within each segment of the market. The Concorde Hotels Group marketing team has also set up targeted operations, including customer loyalty programmes (Concorde Prestige Card, business partnerships...KLM have joined Air France, British Airways and Eurostar to associate themselves with Concorde Hotels offering a new range of benefits you can enjoy whilst staying in our hotels.

The Concorde Hotels Group member hotels are divided into two categories : The “ Privilege Category ”: "Gold" Privilege, a world renowed palace whose location, architecture and range of services are deemed exceptional. (ex. the Hotel de Crillon in Paris, the Elounda Beach Hotel in Crete or the Martinez in Cannes). "Red" Privilege", a well known luxury hotel with a full range of services aimed at an international business and tourist clientele (ex. the Lutetia in Paris, le marquis in New York or The Carlton Tel Aviv in Tel Aviv). The “ Tradition ” Category: "Blue" tradition, a hotel which is among the best in a given city, offering sophistication and top of the range services in a traditional setting. (ex. the Concorde La Fayette or the Concorde Saint-Lazare in Paris or The first hotel...